WHOLESALE Terms & Conditions
MINIMUMS & LEAD TIME
~ Opening minimum: $300
~ Reorder minimum: $200
~ Delivery window (lead time): orders up to $1,000 will be ready to ship/pick-up within 10 business days. For larger orders, please allow 4-6 weeks to ship/pick-up.
~ Orders may be ready sooner (and I always do my best to make it happen), but I cannot guarantee it.
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PAYMENT
~ Payment in full is required before delivery of merchandise.
~ A minimum of 50% of the total is require to begin production. If you would prefer to pay in two installments (deposit to begin + balance to ship) instead of paying in full through this website, please contact me directly to make arrangements.
~ Easy & safe ordering can be done directly on this website with Visa, Master Card, Amex, Discover or Paypal.
~ For payment by check, please contact me and I will provide an Order Form.
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SHIPPING
~ All orders are shipped via USPS Priority Mail, which includes tracking.
~ If you would like to add insurance for your package (which I recommend), please let me know and I will add the appropriate fee to your invoice. (For a $300 order: $5.50 fee, $500: $8.00, $1000: $14.25, etc...)
~ For orders that fit in the small Priority Mail box (most orders of 20 items or less), the shipping charge will be $7.95 *** Please select the "WHOLESALE Order (regular)" option at checkout ***
~ For extra large orders, the shipping charge will be $14.95 *** Please select the "WHOLESALE Order large)" option at checkout ***
~ In the event of a lost or damaged package, please file your claim directly with USPS.
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RETURNS
~ Returns will be accepted within 2 weeks (14 days) of reception of merchandise for an exchange or full refund (minus shipping charges) as long as items are all in new, unused condition and are in the original packaging with original tags.
~ Buyer is responsible for return shipping charges.
~ I only work with high quality materials, but in the (rare) case of a manufacturing defect, I will be happy to replace the item(s) free of charge (and also pay for shipping).
~ Sorry, I do not offer buybacks.
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SAMPLES
~ If you are located in the greater Los Angeles area, I will gladly schedule an appointment to show you my product in person before you place an order.
~ For retailers located outside Los Angeles, please feel free to contact me to request a sample. The charge will be half of the wholesale price + $4.00 shipping.
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OTHER
~ Many other items (not officially included in the wholesale section) may be available for wholesale purchase. Please feel free to inquire if you are interested in some of them.
~ I am open to certain exclusivity arrangements. Please contact me to discuss.
~ If you are located outside the United States, please contact me for policies/rates specific to international clients.